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Documentation Index

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Minimum spend is the amount a table or group must consume at your venue during the event. It’s commonly used for reservation bookings where the ticket or table booking is free (or low-cost), but guests commit to spending a certain amount on food and drinks.

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How minimum spend works

You set a minimum spend amount on a reservation booking tier. When customers complete their booking, they see and acknowledge the minimum spend requirement. The commitment is made at booking time — collection is handled by your venue team on the night.
Note: XO captures the minimum spend commitment during booking, but it does not automatically charge or enforce it. Your venue staff are responsible for tracking and collecting against the minimum during the event.

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Minimum spend formula

Minimum spend can be configured per unit (per table) and/or per person: 
Total minimum spend = (min spend per unit × quantity) + (min spend per person × number of people)

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Example — VIP Table

  • Min spend per table: €100
  • Min spend per person: €30
  • Customer books: 1 table for 4 people
Minimum spend: (€100 × 1) + (€30 × 4) = €220

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Setting minimum spend on a booking tier

  1. Open the booking tier editor in the admin panel.
  2. Find the Minimum Spend section.
  3. Enter the minimum spend per unit (per table/area) — leave at 0 if not applicable.
  4. Enter the minimum spend per person — leave at 0 if not applicable.
  5. Save the tier.

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How customers see minimum spend

During the booking flow, customers see a clear summary of the minimum spend commitment before they pay:
“This reservation has a minimum spend of €220 for 4 guests.”
This sets expectations and avoids surprises on the night.

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Can I use minimum spend with ticketed entry?

Minimum spend is designed for reservation-type tiers (table bookings). For ticketed entry, consider including any drink credits or consumption packages as part of the ticket description rather than a formal minimum spend requirement.

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Can I combine minimum spend with per-person pricing?

Yes. A booking tier can have both a paid price (e.g., €200 for the table) and a minimum spend (e.g., €50 per person). These are separate: the booking price is collected at checkout, and the minimum spend is a venue-side obligation for the night.