Documentation Index
Fetch the complete documentation index at: https://help.thexo.app/llms.txt
Use this file to discover all available pages before exploring further.
Reservations let customers book a specific table, booth, or area at your venue. Unlike tickets, a reservation is for a space rather than an individual entry — the customer tells you how many people will be in their party, and you receive one booking for the entire group.
Creating a reservation option
- Open your event in the admin panel.
- Scroll to the Booking Tiers section and click Add Booking Tier.
- Set the type to Reservation.
- Fill in the details below.
- Click Save.
Reservation settings
Basic settings
| Field | Description |
|---|
| Name | What customers see — e.g., “Standard Table”, “VIP Booth”, “Terrace Section” |
| Description | Details about the space — location in the venue, what’s included |
| Base price | Price per table/area unit (e.g., €100 per booth) |
| Available quantity | Number of tables/areas available — e.g., set to 10 if you have 10 VIP tables |
Guest count
| Field | Description |
|---|
| Minimum guests | Minimum number of people required to book this option (e.g., 2 for a couples table) |
| Maximum guests | Maximum capacity of the table/area (e.g., 8 for a large booth) |
Confirmation mode
| Option | What happens |
|---|
| Instant confirmation | Booking is confirmed automatically once payment is completed |
| Requires approval | Booking is placed in Pending status. You review and approve or decline it manually |
Per-person pricing (optional)
You can add a per-person charge on top of the base table price. This is common for minimum spend or per-head arrangements. See What is per-person pricing?.
Minimum spend (optional)
Set a minimum amount the party must spend at your venue. See How do I set a minimum spend?.
Example reservation setups
Standard table (instant confirmation)
- Name: Standard Table
- Base price: €0 (free to reserve, minimum spend applies)
- Min guests: 2, Max guests: 4
- Confirmation: Instant
- Minimum spend: €80 per table + €20 per person
VIP booth (requires approval)
- Name: VIP Booth
- Base price: €200
- Per-person charge: €50
- Min guests: 4, Max guests: 10
- Confirmation: Requires approval
Terrace section (capacity based)
- Name: Terrace Section
- Base price: €500 per section
- Min guests: 10, Max guests: 20
- Confirmation: Requires approval
- Available quantity: 3 (you have 3 terrace sections)
How do customers complete a reservation?
- Customer selects the reservation type and specifies their party size.
- They enter any required details (occasion, special requests).
- They complete payment (or submit a request if approval is required).
- For instant confirmation: they receive a booking confirmation immediately.
- For approval-required: they receive a notification once you approve or decline.
Do reservations come with QR code entry passes?
No. Reservation bookings do not generate individual QR code entry passes. Instead, customers receive a booking confirmation reference. Your door team can verify reservations by checking the guest name or booking number against the admin panel.
