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Reservations let customers book a specific table, booth, or area at your venue. Unlike tickets, a reservation is for a space rather than an individual entry — the customer tells you how many people will be in their party, and you receive one booking for the entire group.

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Creating a reservation option

  1. Open your event in the admin panel.
  2. Scroll to the Booking Tiers section and click Add Booking Tier.
  3. Set the type to Reservation.
  4. Fill in the details below.
  5. Click Save.

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Reservation settings

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Basic settings

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Guest count

Customers select how many guests will be in their party within this range when booking.

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Confirmation mode

Use Requires approval when you want to vet reservations before confirming — for example, for premium VIP tables.

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Per-person pricing (optional)

You can add a per-person charge on top of the base table price. This is common for minimum spend or per-head arrangements. See What is per-person pricing?.

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Minimum spend (optional)

Set a minimum amount the party must spend at your venue. See How do I set a minimum spend?.

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Example reservation setups

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Standard table (instant confirmation)

  • Name: Standard Table
  • Base price: €0 (free to reserve, minimum spend applies)
  • Min guests: 2, Max guests: 4
  • Confirmation: Instant
  • Minimum spend: €80 per table + €20 per person

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VIP booth (requires approval)

  • Name: VIP Booth
  • Base price: €200
  • Per-person charge: €50
  • Min guests: 4, Max guests: 10
  • Confirmation: Requires approval

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Terrace section (capacity based)

  • Name: Terrace Section
  • Base price: €500 per section
  • Min guests: 10, Max guests: 20
  • Confirmation: Requires approval
  • Available quantity: 3 (you have 3 terrace sections)

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How do customers complete a reservation?

  1. Customer selects the reservation type and specifies their party size.
  2. They enter any required details (occasion, special requests).
  3. They complete payment (or submit a request if approval is required).
  4. For instant confirmation: they receive a booking confirmation immediately.
  5. For approval-required: they receive a notification once you approve or decline.

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Do reservations come with QR code entry passes?

No. Reservation bookings do not generate individual QR code entry passes. Instead, customers receive a booking confirmation reference. Your door team can verify reservations by checking the guest name or booking number against the admin panel.