Creating an event in XO takes just a few minutes. Once published, your event appears on the XO platform and is available for customers to book.Documentation Index
Fetch the complete documentation index at: https://help.thexo.app/llms.txt
Use this file to discover all available pages before exploring further.
Step-by-step: creating your first event
- Log in to the admin panel and select your venue.
- In the left menu, click Events.
- Click Create Event.
- Fill in the event details (see fields below).
- Add at least one booking tier (ticket type or reservation option).
- Click Save and then Publish when you’re ready to go live.
Event details explained
Basic information
| Field | Description |
|---|---|
| Event name | The title shown to customers. Be specific — e.g. “Friday Night with DJ Kostas” |
| Description | Tell customers what to expect: lineup, dress code, atmosphere, age restrictions |
| Date & Time | Start and end date/time. For recurring events, you’ll set a schedule instead |
| Venue / Location | Defaults to your venue address. You can override it for off-site events |
| Music styles | Tags like House, Hip-Hop, R&B — help customers find your event |
| Age restriction | Minimum age for entry (e.g. 18+) |
Media
| Field | Description |
|---|---|
| Banner image | Main image shown at the top of the event page (recommended: 1200×675 px) |
| Event video / reel | Short video clip to showcase the atmosphere (shown in the app’s video feed) |
| Floor plan | Optional image of your venue layout, useful for table reservation events |
Status
A new event is created in Draft status. It is only visible to admins until you publish it.Adding booking tiers
After saving the event, you need to add at least one booking tier so customers can book:- From the event page, click Add Booking Tier.
- Choose the type: Ticket (entry pass) or Reservation (table/area).
- Set the name, price, and availability.
- Save the tier.
Publishing your event
When you’re happy with the event details and tiers, click Publish. The event will immediately appear on XO for customers to browse and book.Tip: You can save a draft and come back to finish it later before publishing.
Can I edit an event after publishing it?
Yes. You can edit most event details at any time. Changes to the event name, description, and media take effect immediately. Changes to pricing or availability on booking tiers may affect existing bookings — take care when editing tiers that already have confirmed bookings.What types of events can I create?
| Event type | Description |
|---|---|
| One-time event | A single date and time. The most common type |
| Recurring event | Repeats on a schedule (e.g., every Friday). See Recurring Events |
| Event with sub-events | A parent event with multiple child events (e.g., a festival with multiple stages). See Sub-Events |
Next: What are recurring events?