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XO tracks performance metrics for your guest list bookings separately from regular paid bookings. This gives you a clear picture of how your complimentary entries and invitation campaigns are performing.

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What are guest list statistics?

Guest list statistics cover all bookings created through the admin panel (complimentary / admin-created bookings), as distinct from bookings made by customers themselves.

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Guest list metrics tracked

MetricDescription
Total invitedTotal number of guest list bookings created for the event
ConfirmedGuest list bookings that are in Confirmed status
ArrivedGuest list bookings where the guest has been scanned in
CancelledGuest list bookings that were cancelled
Entry passes issuedIndividual QR code passes generated for guest list bookings (applies to ticket-type comp bookings)

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Where to find guest list statistics

  1. Go to Events & Bookings in the admin panel.
  2. Select your event (and occurrence if recurring).
  3. Use the Guest List filter to show only admin-created bookings.
  4. The attendance counter at the top reflects the filtered view.
For the full statistics breakdown, go to the Events section, open the event, and look for the Guest List Statistics panel.

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Why track guest list separately?

Separating guest list data from paid bookings helps you:
  • Measure show-up rates: How many guests you invited vs. how many actually arrived.
  • Control capacity: Guest list entries count against your venue’s total capacity. Knowing how many comp bookings you’ve issued prevents overselling.
  • Evaluate promoter performance: If promoters are creating guest list entries, you can measure conversion (invited → arrived) per promoter.
  • Reduce no-shows: If show-up rates are low, you can adjust your guest list strategy.

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Example: reading your guest list stats

Imagine you’ve hosted a Friday night with:
  • 50 guest list bookings created
  • 38 confirmed
  • 25 arrived
  • 4 cancelled
Interpretation:
  • 12 bookings were created but not yet confirmed (possibly pending or declined).
  • 25 out of 38 confirmed guests showed up — a 66% show-up rate.
  • 25% of invitations resulted in no-shows.
If show-up rates are consistently low, consider reducing your guest list size or following up with invitees before the event.

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Can I see who was on the guest list?

Yes. In the Events & Bookings screen with the Guest List filter active, you’ll see each guest list booking with the customer name, booking details, and arrival status. You can also export this data to Excel — see How do I export my booking data?.