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Documentation Index

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Adding high-quality media to your event makes it more appealing and helps drive bookings. XO supports banner images, event videos, and floor plan images.

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Types of media you can add

Media typeWhere it appearsRecommended format
Banner imageTop of the event page, event cards in browse viewJPG or PNG, 1200×675 px minimum
Event video / reelVideo feed in the XO mobile appMP4, short clips (15–60 seconds work best)
Floor planDisplayed on the event page to help customers understand the layoutJPG or PNG

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Adding media to your event

  1. Open the event in the admin panel (Events → select your event).
  2. Scroll to the Media section.
  3. Click the upload button for the relevant media type.
  4. Select the file from your computer.
  5. The file uploads automatically — you’ll see a preview when it’s ready.
  6. Click Save to apply the changes.

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Tips for great event media

Banner image:
  • Use a high-resolution image that captures the atmosphere of your event.
  • Include the event name or date as text overlay if relevant.
  • Avoid images with important content near the edges — they may be cropped on mobile.
Event video:
  • Short, energetic clips from previous events work best.
  • Vertical or square format is ideal for mobile viewing.
  • Add music to make the clip more engaging.
Floor plan:
  • Use a clear, labelled diagram of your venue.
  • Mark table numbers or areas that correspond to your reservation options.
  • This is especially useful for events with table bookings.

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Can I add multiple images?

Currently, one banner image is supported per event. For multiple photos, consider using a collage or a high-quality hero image that best represents the event.

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Can I reuse media from a previous event?

Media is uploaded per event and is not shared between events. To reuse the same image, re-upload it when creating the new event.

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What if I need to update the media after publishing?

You can update media at any time, even after the event is published. Changes take effect immediately — new visitors will see the updated image or video straight away.