Before you can create events, you need to configure your venue in the admin panel. Your venue profile contains essential information shown to customers when they browse your events on XO.Documentation Index
Fetch the complete documentation index at: https://help.thexo.app/llms.txt
Use this file to discover all available pages before exploring further.
Setting up your venue profile
- Log in to the admin panel at admin.thexo.app.
- Select your store (venue) from the dashboard.
- Go to Settings → Store Settings.
- Fill in the following details:
| Field | Description |
|---|---|
| Venue name | The public name displayed on XO to customers |
| Address | Your physical location (used on event pages and maps) |
| Phone number | Contact number for customers |
| Website | Optional link to your venue’s own website |
| Logo | Your venue’s logo (displayed on booking confirmations) |
| Description | A short description of your venue |
- Click Save when done.
What information do customers see?
Customers browsing XO will see your venue name, address, and logo on event listings. Your venue description and photo may also appear on your venue profile page within the XO app.Setting up payments for your venue
To accept online payments, you need to connect a payment provider:- In the admin panel, go to Settings → Payment Providers.
- Select Stripe (the primary supported payment provider for XO events).
- Follow the on-screen instructions to connect your Stripe account or create a new one.
- Once connected, payments from ticket sales and reservations will be deposited directly to your Stripe account.
Note: XO collects a platform fee on each transaction. See How are fees calculated? for details.