The XO admin dashboard is your central hub for managing events, bookings, and check-ins — all in one place.Documentation Index
Fetch the complete documentation index at: https://help.thexo.app/llms.txt
Use this file to discover all available pages before exploring further.
Logging in
- Go to admin.thexo.app.
- Enter your email and password and click Log in.
- If you manage multiple venues, select the relevant store from the dashboard.
Navigating the dashboard
Once inside your store, the left-hand navigation menu contains all XO-related sections:| Menu item | What it does |
|---|---|
| Events | Create and manage your events, booking tiers, and schedules |
| Events & Bookings | View, filter, and manage all bookings across your events |
| Settings | Configure your venue profile, users, payment providers, and more |
Events section
The Events section is where you:- Create new events
- Edit existing event details (name, description, date, media)
- Add and configure booking tiers (ticket types and reservation options)
- Set up recurring schedules or sub-events
Events & Bookings section
The Events & Bookings section is where you:- View all bookings filtered by event, status, date, or occurrence
- Update booking statuses (confirm, approve, decline, cancel)
- Create admin bookings (guest list / complimentary entries)
- Scan entry passes at the door using your device’s camera
- Export booking data to Excel
I can’t see the Events menu — what’s wrong?
If you don’t see the Events menu, it may mean:- Your account role doesn’t have event management permissions — contact your Store Admin.
- XO events are not enabled for your account — contact XO support at support@thexo.app.