If you have a promo code, you can apply it to your booking before you pay to get a discount.Documentation Index
Fetch the complete documentation index at: https://help.thexo.app/llms.txt
Use this file to discover all available pages before exploring further.
Applying your promo code
- Start the booking process for your event (tap Book Now on the event page).
- Select your tickets or table option.
- On the booking summary screen, look for the Promo Code field.
- Type your code exactly as given (codes are usually case-insensitive but check if the code was given with specific formatting).
- Tap Apply.
- If the code is valid, your discount is applied and the total updates immediately.
- Proceed to checkout and pay the discounted amount.
Where do I find my promo code?
Promo codes are shared by venues and event organisers through:- Social media — Look for discount codes on the venue’s Instagram, Facebook, or other channels
- Email newsletters — Subscribe to venue mailing lists for exclusive codes
- Partnerships — Codes may be given as part of a collaboration or promotion
- Directly — Some venues share codes with groups, partners, or loyal customers
My promo code isn’t working — what should I check?
| Issue | What to try |
|---|---|
| Code not recognised | Double-check for typos, extra spaces, or missing characters |
| Code expired | Promo codes have a validity period. Check when it was shared with you |
| Code not valid for this event | Some codes only work for specific events. Confirm the code applies to the event you’re booking |
| Maximum uses reached | The code has been used the maximum number of times and is no longer active |
| Minimum spend not met | Some codes require a minimum purchase amount |