> ## Documentation Index
> Fetch the complete documentation index at: https://help.thexo.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I create pre-sale tickets?

> Set a discounted early-bird price that automatically reverts to the standard price after a cutoff date.

Pre-sale pricing lets you offer tickets at a discounted early-bird price for a limited time. When the pre-sale period ends, the price automatically reverts to the standard price — no manual changes needed.

***

## How pre-sale tickets work

* You define a pre-sale price and a pre-sale end date/time on a booking tier.
* Before the pre-sale ends, customers see and pay the discounted price.
* After the pre-sale ends, the standard price applies automatically.
* Customers who purchased during the pre-sale retain their discounted booking — their price is locked in at purchase.

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## Setting up pre-sale pricing

1. Open your event and navigate to the booking tier you want to add pre-sale pricing to.
2. In the tier editor, find the **Pre-sale pricing** section.
3. Enter the **pre-sale price** (must be lower than the standard price).
4. Set the **pre-sale end date and time** — after this point, sales continue at the full price.
5. Save the tier.

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## Example

| Period                    | Price          |
| ------------------------- | -------------- |
| Now → 7 days before event | €10 (pre-sale) |
| 7 days before → event day | €15 (standard) |

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## How customers see pre-sale pricing

On the event page, customers see the pre-sale price with the standard price shown as a strikethrough, so they know they're getting a deal:

> ~~€15~~ **€10** — Early Bird (pre-sale ends in 3 days)

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## Important notes

* **Pre-sale is not available on recurring events.** All occurrences of a recurring event use standard pricing only.
* **Pre-sale applies per booking tier.** You can have one tier at full price and another with pre-sale pricing simultaneously.
* **Pre-sale pricing doesn't change existing bookings.** Customers who already booked at the pre-sale price keep their discounted rate even after the pre-sale ends.

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## Can I offer multiple pre-sale tiers?

Yes. The recommended approach is to create separate booking tiers:

1. **Super Early Bird** — €8, available quantity: 50, sale ends 14 days before event
2. **Early Bird** — €10, available quantity: 100, sale ends 3 days before event
3. **Standard** — €15, available until event day

As earlier tiers sell out or expire, customers naturally move to the next available option.

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## What if I want to extend the pre-sale period?

Simply edit the pre-sale end date on the booking tier to a later date/time. Changes take effect immediately.